Background
This week I finally sorted out an issue with the new administrator of one of my occupational pensions. I wanted confirmation that my wife was the sole beneficiary. They repeatedly sent blank forms for me to nominate her, but I did this years ago and they should have record of it.
The customer support was patchy. After yet another form arrived, and the person on the phone could only say "the computer says no", I raised a formal complaint which was sorted in five days; in my favour and to my satisfaction.
What's this got to do with this august blog. Well, it set me thinking. I'm not getting any younger and what can I do to save this blog for posterity? After all I've put a lot of work into it, especially this year.
Read on if you'd like to know what I've done.


